Is Technical Documentation your passion? Let’s see what we’ve documented for this role

Beyond Now is an international leading ecosystem orchestration and digital platform provider, powering organizations to launch new services at speed and grow revenue in an era of cloud, IoT, AI and 5G by utilizing our digital platform and SaaS BSS. We're building our team with the best people, and that's where you come in.

Technical Writer (m/f/x)

Choose your location: Premstätten (AUT) or Dublin (IRL) | Full-time or Part-time (min. 30h/week) | Immediate Start

What you’ll be doing:

‒    You will write or provide new content (product documentation, video tutorials, etc.) for our customer & partner portal and continuously improve the way information is structured and presented.

‒    You will deliver the content and cooperate with the marketing team to produce videos.

‒    You will evaluate and roll out technical innovations related to the presentation of product information.

‒    You will review documentation written by our engineers and ensure linguistic as well as functional consistency.

‒    You prepare texts or bring them together, grasp complex topics and render them abstractly.

‒    You will proactively gather feedback on the completeness/ease of use of our product information and manage continuous improvement and updates.

What you bring to the role:

‒    You have excellent communication/presentation skills in English (verbal and written). German would be an asset.

‒    You have at least 3 years of experience with Software Documentation/Information Management.

‒    You easily understand the essence of complex functionality and can describe it concisely, even you are passionate in writing.

‒    You have experience with/interest in working with state-of-the-art presentation technologies (documentation portals, various media formats).

‒    You have a structured working style and know how to communicate with different target groups. You understand the customer’s language as well you are familiar with the engineer’s slang.

‒    You can jump between the role of an author or a reviewer and can give constructive feedback.

‒    You have an analytical thinking and find gaps – however you always provide proactive solutions.

What’s in it for you:

‒    Beyond Now Benefits:

‒    You are responsible for all aspects of our customer & partner portal by ensuring high quality content and picking suitable presentation methods (eg. Videos, ChatGDP). Your content becomes visible.

‒    Expand your knowledge while dealing with an interesting and complex platform.

‒    The opportunity to grow with a global company, being one of the first members of a new team giving you the possibility to influence and shape your role and environment.

‒    Good cooperation and togetherness are essential elements of our company philosophy.

‒    For Austria: A minimum salary of EUR 3.500,- gross per month is intended (for people with at least 3 years of experience in a similar role). We offer a salary in line with the market, depending on your specific qualifications and professional experience.

Find out more about us and what’s in it for you at: https://www.beyondnow.com/en/company/careers/work-at-beyond/ and apply here!